F.A.Qs.
About :-
Q. What is Ninja.Exchange?
Ninja.Exchange is a simple and fast instant cryptocurrency exchange service. You do not need to register, and your exchange will have no limits. We'll quickly convert more than 170 coins for you without charging any additional or hidden fees.
Q. How does Ninja.Exchange work?
Ninja.Exchange is integrated into multiple cryptocurrency trading platforms, including Binance, Bitfinex, HTX, OKEx, and Kucoin. At the moment of the trade, we’ll choose the best exchange rate on the market at any given moment and offer it to you.
Q. Why trust us?
Created by a team of experienced blockchain developers, Ninja.Exchange is a fully secure service with a twist — we’re completely registration-free. This allows our clients to avoid identification or financial theft. We offer the best rates on the market, as we use reliable cryptocurrency trading platforms. You can rest assured that Ninja.Exchange does its best to provide you with seamless transactions supported by a simple and user-friendly interface. No swap can be lost or sent to a wrong wallet. Our exchanges are free from sign-ups, private, and, most importantly, instant. Instant exchanges do not require storing funds on the platform – we do swaps between crypto wallets.
Crypto Exchange Process :-
Q. What is the recipient’s address?
The recipient’s address is the wallet address to which the exchanged coins will be sent. For example, if you want to exchange Bitcoin for Ethereum, you indicate as a recipient’s address the wallet address where Ethereum will be stored.
Q. How fast will my transaction be processed?
The processing speed ranges from about two to twenty minutes, depending on how long it takes for a block to happen in the network. Most orders process in just a few minutes. If the transaction is large (more than 1 BTC or equivalent), processing it may take a little longer, depending on the size of your transaction and the capacity of the block. We boast the highest exchange speeds on the market thanks to our revolutionary trading algorithms.
Q. What is a transaction hash?
Transaction hash (also referred to as "TX" or "TX id") is the unique identification code that registers every transaction in the blockchain. This unique code allows you to verify its status and validity in the blockchain.
Q. How can I cancel a transaction?
Blockchain operations are irreversible. If the funds are sent, the transaction cannot be canceled by anyone. Therefore, thoroughly check all the payment details before sending funds to anyone, including us or anyone else.
Q. What are other IDs (Destination Tag, Memo, Payment ID, Message)?
Depending on the currency you want to exchange, we might ask you to specify additional IDs along with the wallet address. Some cryptocurrencies use such IDs to identify a transaction. For example:
• Payment ID is used for Monero
• Destination Tag is used for Ripple
• A memo is used for Steem and Stellar
• A message is used for XEM.
Such IDs are essential to send coins safely. The funds might be lost if you don’t provide the required IDs.
Q. Why is the final amount of funds different from the initial amount?
It takes some time to process transactions. Due to the high volatility of cryptocurrency, speed is crucial, however, the final exchange rate can differ both in the positive or negative direction. What we guarantee is the best rate at the very moment of an exchange operation.
Q. What fees are there during an exchange?
The process of exchanging crypto consists of many different steps, and during those steps, various fees are charged.
These are the possible ones:
• network fee for the deposit transaction from a customer's wallet;
• network fee for transferring coins to our liquidity provider;
• trading fees that our liquidity providers charge;
• network fee for sending the exchanged funds to the customer.
The fees vary depending on the currency and the exchange amount. For every swap, Ninja.Exchange finds the fastest and most user-profitable way to execute an exchange. It is crucial to us that the final amount you receive is as close to the estimate as possible. That's why we calculate all the possible fees for every transaction very thoroughly and include them in the estimate.
Q. How long does it take for a transaction to be finished?
Transactions on Ninja.Exchange usually take from 5 to 30 minutes. If your transaction takes more time, it may be due to various issues:
• DDoS attacks. Unfortunately, such problems happen from time to time, but we are always happy to help you and solve any issues;
• Cryptocurrency updates. We may update the client and disable some coins. As soon as we turn them back on, you will get your funds right away;
• The blockchain is overloaded. Too many transactions are waiting to be included into the blockchain, and yours may wait for its turn, too. Sometimes you might have to wait a little longer.
Q. What is the minimal exchange amount on Ninja.Exchange?
There is no upper limit for cryptocurrency exchanges on Ninja.Exchange. However, there are lower limits: they are different for each coin and range from ~$80 to $120. We’re working on lowering the minimal exchange amounts for all the coins available on Ninja.Exchange. If the deposit you’ve sent us is less than the minimum exchange amount, we will not be able to finish the exchange and guarantee a refund.
Q. What happens if I deposit an unsupported coin or token?
If you send in an asset that is not supported on Ninja.Exchange, unfortunately, we won’t be able to guarantee a refund. Please keep this in mind to make sure your funds are safe at all times.
Q. What is a MEMO/Destination Tag?
A Memo/Destination Tag is an additional address feature necessary for identifying a transaction recipient beyond a wallet address.
It’s not needed when sending crypto to a privately controlled cryptocurrency wallet. Centralized crypto exchange customers often send their transactions to a single address and add a Memo/Destination tag to indicate which deposit belongs to them. Please make sure to include a MEMO when it's needed – otherwise, the funds may not reach its destination and be lost.
Q. What information is collected about me?
Ninja.Exchange does not have any analytics tool installed site wide. Neither any live chat software that may collect information.
Info that Ninja.Exchange collects:
• Deposit Transaction Hash/ID
• Deposit Transaction Time
• Deposit Coin & Amount
• Payout Address
• Output Transaction Hash/ID
• Output Transaction Time
• Refund Address (if provided during exchange creation)
• IP Address (Not all the time)
• IP Address maybe collected by TG while using TG Exchange Bot.
KYC/AML :-
The crypto market is subject to a number of certain rules and regulations which make it mandatory for most crypto services to have the AML/KYC procedure implemented.
Ninja.Exchange strives to protect our clients from any type of scams and fraudulent activities in the crypto world and complies to all rules and regulations present at the moment, and one of the ways that enables us to do so is the KYC/AML procedure.
This procedure confirms the absolute legality of the transaction carried out by you before the regulatory institutions. Thus, you confirm that you are a law-abiding citizen and the state has no reason to address any claims towards you.
Q. "Ninja.Exchange performs certain cryptocurrency exchanges through third-party partner services." What does that mean?
It means exactly that — exchanges of certain trading pairs are carried through our partners. These exchanges aren't much different from regular Ninja.Exchange exchanges, however, there are a few things you might want to keep in mind:
In these cases we don't carry out any KYC checks on our side. However, they might be carried out by our partners;
Please be aware that other services that we are partnered with might have KYC policies that are different from ours;
However, us carrying out exchanges through third party services does not mean we forfeit our responsibility for the exchange. If you run into any issues during the exchange, just let our support team know and we'll help you out in the shortest time possible.
Read More: https://ninja.exchange/kyc-aml/